Peer Review Articles on Elderly Veterans and Hospice

Introduction

Palliative intendance (PC) is associated with improved quality of life and decreased symptom burden for patients.1 Notwithstanding, PC is under-resourced and does non consistently meet the needs of patients suffering from serious illness and their families.ii Considerable variation exists in the availability, utilization, and quality of PC, which limits the potential benefits to patients and their families.3–six Underuse of PC also contributes to high-intensity low-quality medical care received past many patients at the finish of life7–ten that may not be consistent with their wishes or values.11 Furthermore, the fee-for-service health intendance payment model is common in the Usa and may contribute to burdensome high-intensity care at the stop of life by incentivizing quantity and not quality of care,12,13 as regional differences in physicians' practices are partially attributable to the availability of high-intensity health care.xiv

In addition, important barriers to PC uptake include the lack of clinician knowledge of available resources and inadequate grooming in PC.xiv,fifteen Indeed, clinicians' practise patterns reverberate their local environment or "culture," as evidenced by multiple studies demonstrating that clinicians who work in areas of college density health care services are more reliant on these resource with decreased emphasis on PC.three,7,16–19 In response to these shared challenges to the provision of high-quality PC across the US, the Department of Veterans Thing'southward (VA) implemented structure and process changes that provide key insights and a possible path forrad for the broader U.S. wellness care organization.

Construction and Process Changes

Recognizing the increased needs of an aging multimorbid veteran population and the underutilization of PC,twenty VA committed significant resources to develop, aggrandize, and amend its PC capabilities over the past two decades (Fig. 1). The main goals of these efforts were to improve access to and the resultant quality of end-of-life care among veterans by developing and expanding program structure, defining processes of care, and initiating organisation-wide quality outcome measurements.

FIG. 1.

FIG. 1. VA timeline for the development of palliative and hospice care programme construction. Over the past xx years, VA has devoted meaning resources to the development and expansion of veterans' access to palliative care and hospice services. Beginning in 2001 with the development of the VAHPC and most recently with the Life Sustaining Treatment Decision Initiative in 2017 to enhance educating clinicians on conducting goals-of-care discussions and ensuring patients' goals, values, and preferences are elicited and documented in the electronic medical record. VAHPC, VA Hospice and Palliative Care Initiative.

To atomic number 82 these efforts, VA established the hospice and palliative care initiative (VAHPC), which included the National Hospice–Veteran Partnership Program, and their Hospice and Palliative Intendance Program Function (Table 1). As part of this initiative, VA mandated that every medical center (hubs in their spoke-hub model) has an inpatient PC squad providing clinical services to veterans and their families.20 With generous funding from congress and partnerships with experts in the field including the Center to Advance Palliative Care (CAPC), VitalTalk®, and the Education in Palliative and Terminate-of-life Intendance (EPEC) program, VA implemented its Comprehensive Terminate-of-Life Care (CELC) initiative. This initiative also included offset-upwards funding for multidisciplinary PC team members and the creation of the Veteran Experience Center (VEC).21 The VEC tracks and collects information most intendance outcomes and satisfaction amid bereaved family members and caregivers using validated surveys that have evolved over time. Initially, the Family Assessment of Handling at End-of-life (FATE) survey22 was adult and piloted for this purpose. Later, the FATE was replaced by the Bereaved Family Survey (BFS) that is endorsed as an stop-of-life quality measure by the National Quality Forum.23

Tabular array ane. Veterans Affairs Palliative Care and Hospice Plan Advances in Chronological Order of Implementation

Program/initiative Clarification
Hospice and Palliative Care Initiative (VAHPC) Established a hospice and palliative care program office including programme leadership at the national and medical heart levels
National Hospice-Veteran Partnership Program Evolution of community partnerships between VA facilities and nonprofit national palliative or coordinated care organizations
Habitation Health and Hospice Care Reimbursement Initiative Expanded availability and reimbursement of home health and hospice services past partnering with an expanded network of community programs and service providers, including services offered in home settings
Comprehensive Finish-of-Life Intendance Initiative Established funding for interprofessional palliative care squad members (pharmacists, psychologists, etc.) at each medical eye
Creation of the Veteran Experience Middle to monitor plan outcomes
Palliative care grooming for clinical leaders and infirmary staff members, and institution of inpatient hospice units
Implementation of the Family unit Cess of Treatment at Stop-of-life survey (FATE), then the Bereaved Family Survey (BFS)
Life Sustaining Treatment Decision Initiative Increase goals of care and advance care planning by educating clinicians on conducting goals-of-care discussions
Electronic health record standardized template was adult to document initial and follow-upwardly conversations

Importantly, nether the VA hospice program, veterans are able to receive concurrent medical and hospice care without the cessation of illness-modifying therapies—a unique feature that is not currently available in the Medicare Hospice Do good.24 The power to receive medical care concurrent with hospice may contribute to higher quality,25,26 although results are mixed.27 Concurrent care may eliminate the "terrible choice" between patients' common desires for both quantity and quality of life,28 potentially removing a barrier to early on hospice enrollment that is associated with improved symptom burden and quality of life.29 Based on this concurrent care model within VA, the Heart for Medicare & Medicaid Services is testing a demonstration project, Medicare Intendance Choices Model, evaluating whether hospice intendance provided in conjunction with other medical services tin improve quality of life, increase patient satisfaction, and decrease expenditures.xxx

Finally, VA initiated a policy chosen the Life Sustaining Treatment Decision Initiative, focused on educating clinicians on conducting goals-of-intendance discussions ensuring patients' goals, values, and preferences are elicited and documented in the electronic medical record using standardized tools across the continuum of care.31 Clinicians (physicians, advance do providers, nurses, social workers, chaplains, etc.) are offered comprehensive training communication sessions based on Vitaltalk, an prove-based communication skills plan.32 In the first seven months of implementation across 137 VA facilities, ∼225,000 Life Sustaining Handling Decision Initiative note templates were completed and entered into VA electronic health tape for ∼110,000 unique veterans.33 The initiative continues to expand and has now been implemented in 141 VA medical centers with ∼308,000 documented initial goals-of-care conversations per program information reports.

Results of VA System-Wide Improvements: Outcomes

Increased availability and access

Every bit recently as xx years ago, veterans had limited access to both palliative and hospice care. For example, in 2000, 38% of VA medical centers had inpatient PC programs, and only 5% of Veteran decedents received hospice care20 compared to ∼22% among Medicare decedents.9 With the institution of the VAHPC and its associated structural and procedure changes, access to palliative and hospice intendance across VA has significantly improved. For instance, a recent study found that hospice apply amongst veteran decedents aged ≥65 years old increased by 7.6% between 2007–2008 and 2010–2014, compared with an increase of merely 5.6% amongst Medicare decedents during that same time period.34 Similarly, the number of inpatient veteran decedents who received PC consultation increased from 29% in 2003 to 46% in 2006.20 Over this aforementioned menstruation, the percentage of inpatient deaths occurring in hospice beds in VA almost tripled from 8% to 22%.xx Amongst veterans with advanced lung cancer who were recommended to receive timely PC according to the American Gild of Clinical Oncology guidelines,35 one written report constitute a 42% relative increase in PC receipt from 2007 to 2013 within VA.36 However, in non-VA settings, underutilization of PC remains a persistent challenge.37

Site of death

Congruence between preferred and actual place of death is an of import aspect of quality finish-of-life care. Although the bulk of patients and families overwhelmingly prefer to die at abode rather than in a hospital,38 ∼30% of Americans use the intensive care unit of measurement (ICU) in the last calendar month of life.9 PC is one tool that can assist align patients' treatment preferences with the intendance they actually receive. For case, among patients with advanced phase lung cancer, 1 study found that PC receipt was associated with a 43% reduced take chances of death in an astute care hospital setting at the end of life compared with nonreceipt of PC.36 Specifically inside VA, improved access to PC through the initiatives described above likely improved congruence between patients' preferred and actual place of death. For instance, 1 study found that veteran decedents who died in VA facilities were more than probable to die in a defended PC or hospice unit rather than existence admitted to an acute care unit compared with those who died in non-VA facilities (47% vs. 16%, respectively).40 In that same written report, families of veteran decedents who died in VA compared with non-VA facilities had significantly higher mean satisfaction scores on the FATE survey, indicating ameliorate quality of care at the stop of life.40 This college satisfaction likely reflects increased access to PC services and dedicated hospice units within VA.

High-intensity treatment at the end of life

There is a growing trunk of testify that the intensity of treatment received at the end of life is lower among veterans than amongst matched Medicare beneficiaries. For example, a recent study compared intensity of handling received amid veterans diagnosed with advanced colorectal or lung cancer between 2001 and 2002 with propensity-matched patients in fee-for-service Medicare. Authors found that Medicare beneficiaries were more probable to receive chemotherapy within xiv days of death (vii.5% vs. 4.six%) or exist admitted to an ICU within 30 days of expiry (xix.seven% vs. 12.5%) compared with veterans.41 Similarly, another study of veterans with solid tumors who died between 2010 and 2014 compared intensity of treatment received among those who exclusively used VA services and those who were Medicare -reliant for their care in the last 30 days of life.42 Authors plant that Medicare beneficiaries were more likely to take received chemotherapy (adapted odds ratio [aOR] = one.73; confidence interval [95% CI]: ane.68–1.88), be admitted to an ICU (aOR = one.43; 95% CI: 1.36–1.49), be hospitalized (aOR = one.12; 95% CI: 1.09–1.xvi), or have experienced an in-infirmary death (aOR = 1.19, 95% CI: 1.13–1.24) compared with veterans who were not reliant on Medicare.42 Furthermore, amongst veterans with advanced phase lung cancer, PC was associated with reduced health care utilization including emergency department visits (adjusted incidence charge per unit ratio [aIRR] = 0.86, 95% CI: 0.77–0.96), hospitalizations (aIRR = 0.64, 95% CI: 0.59–0.70, and ICU admission [aOR] = 0.63, 95% CI: 0.53–0.75).39 Taken together these studies suggest that VA'due south palliative and end-of-life care initiatives may take helped reduce high-intensity care at the stop of life that is consistently lower than comparable Medicare beneficiaries.

Bereaved families' perceptions of care

Equally role of the CELC initiative, surveys are administered to veterans' families or caregivers when veterans pass away in VA facilities. These surveys consistently demonstrate that families who receive PC and hospice services at VA report significantly higher quality of intendance.22 For example, families of veterans who died in a PC unit had significantly higher mean FATE scores than families of veterans who died in other inpatient settings.43 Families of veterans with end-stage renal disease44,45 or middle failure46 who concurrently received PC and/or hospices services were as well more than probable to rate overall quality of terminate-of-life care better, through the BFS, compared with those families of patients who did not receive these services. Finally, before receipt of PC in the disease trajectory is associated with improved quality of end-of-life care as perceived past patients and their families. For example, 1 written report found that families of decedent veterans were more than likely to rate overall care as "excellent" on the BFS when the PC consult occurred 91–180 days before expiry, compared with those whose PC consult occurred 0–7 days before death (aOR = one.37, 95% CI: 1.08–1.73).47

Lessons for the Future

The strategic implementation and expansion of PC and hospice services that VA undertook have increased accessibility to services with improvements in patients' and families' experiences and reduced emphasis on burdensome low-quality intendance at the end of life, although, from the bachelor evidence, these benefits are by and large demonstrated among veterans with cancer. Despite significant patient and family benefits, there are several potential reasons why widespread adoption of VA's PC structure and process changes has not occurred in not-VA settings.

First, similar to many health care policy changes, these initiatives occurred outside of a enquiry framework, therefore, attributing specific changes to improved outcomes is challenging. Therefore, if similar programs are initiated in non-VA settings, at that place is meaning potential for pragmatic or adaptive study designs to ameliorate discern outcomes and event sizes. Second, programme and leadership structure within VA have probable influenced local culture including clinicians' beliefs and practice patterns within the organisation,48 which are known to be cardinal drivers of the delivery and quality of end-of-life intendance,fourteen,49,50 just may be difficult to replicate in other settings. A acme-down arroyo to PC implementation including developing a programme role to support initiatives and local leadership probable affected local institutional civilisation and disentangling the effects of structure or process changes versus institutional culture change is problematic. Finally, as an integrated wellness care system, VA can more easily influence care through the hiring of clinicians and other professionals, implementation of PC didactics or preparation for nurses, dissemination of institutional guidelines, and application of guidelines through local leadership. A national strategy to improve PC commitment has been suggested51 and many of VA's programs and initiatives are scalable and deserve consideration for broader implementation in non-VA settings.

Several components of VA'south programs may be more readily implementable. Showtime, VA's experience in PC program development included emphasis on robust program infrastructure that supports program capacity, implementation, and sustainability. This infrastructure needs to include local programme leadership who are able to promote, coordinate, and champion activities and initiatives including PC teaching for non-PC clinicians. Second, VA serves every bit a model for an interprofessional arroyo that is well suited to the do of PC, as teams address multiple domains in caring for patients with serious affliction including physical, psychological, social, and spiritual.52,53 Third, the creation of the VEC to monitor patient outcomes, with regular feedback to forepart-line PC staff, is an essential component of procedure comeback and is increasingly existence implemented by health care organizations outside of PC disciplines.54 Finally, the benefits of an integrated health care organisation where outpatient, acute care, rehabilitation, and inpatient hospice services share a mutual payer, electronic medical tape, and infrastructure are likely central to improved outcomes among veterans as care coordination is a core domain of quality PC.52

Despite the potential benefits afforded by the VA system in the provision of quality care amongst those with serious affliction, major shifts in the financing of care are occurring, including recommendations that VA shift from a capitation-based organisation to an increasingly Medicare-like role in purchasing intendance in non-VA settings.55 If this occurs, the question that arises is whether intendance commitment and quality will be ameliorate than the current VA system, studies suggest this will non be the case.42,56 Fee for service is the near mutual payment model that serves nearly Americans with serious illness and this model may incentivize clinicians and hospitals to render more intensive services than are beneficial at the end of life.57,58 Addressing the financial incentives of fee-for-service care is disquisitional to health care reform efforts,59,60 and shifting payment from a service-based to a value-based model could emphasize patient preferences and better the quality of cease-of-life care. Finally, moving abroad from an integrated wellness care arrangement to become a purchaser of care, VA would likely experience the same negative effects of fragmented care that plague patients, clinicians, and hospitals in nonintegrated health care systems,61–63 which may be particularly harmful for the delivery of quality PC. Although opportunities for comeback and research gaps be within VA'southward framework, their PC plan structure, processes, and policies deserve broader attention toward improving the quality of care among persons with serious illness.

Authors' Contributions

All authors made substantial contributions to this commodity based on the International Committee of Medical Periodical Editors criteria.

Acknowledgments

We thank Dr. Kelly Vranas for her editing of earlier versions of this commodity. The content is solely the responsibleness of the authors and does not necessarily represent the official views of the National Institutes of Wellness. The Department of Veterans Affairs did not have a role in the conduct of the report, in the collection, management, analysis, interpretation of data, or in the grooming of the article.

Disclaimer

The views expressed in this article are those of the authors and do not necessarily reflect the position or policy of the Department of Veterans Affairs or the United States Government.

Funding Information

D.R.South. was funded through the Sojourns Scholar Leadership Programme Award of the Cambia Health Foundation.

Author Disclosure Statement

No competing financial interests exist.

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